Terms of Use

Eligibility and Account

The services are intended for users aged 18 and over. The user is responsible for the accuracy of their account and order information, the confidentiality of their login credentials, and for not misusing the platform.

Electronic contract and prices

• The order summary, products, quantities, prices, and delivery charges are displayed before confirmation whenever possible.
• Errors can be corrected before execution or shipping begins whenever possible, and the transaction is confirmed by confirmation, invoice, and electronic records.
• If a clear material error appears in the price or description, the responsible party will contact us to correct the order before implementation without compromising the consumer's rights.

Nature of this store

• A store specializing in skin, body and hair care products, which are personal items whose safety and resaleability may be affected by opening or use.

Product-specific rules

• The ingredients, instructions for use, and warnings on the package should be read before use.
• In the presence of a known allergy or highly sensitive skin, it is recommended to test the product on a small area according to the manufacturer's instructions before full use.
• Discontinue use if unusual irritation occurs and follow medical advice if needed; this product description is not a substitute for medical advice.
• The product should be stored as indicated on the packaging and away from heat or sunlight when specified.

Prohibited use

• Fraud, identity theft, use of an unauthorized payment method, or attempted unauthorized access.
• Uploading content that is illegal or violates privacy or intellectual property.
• Reusing trademarks and images or claiming a partnership or authorization that does not exist.

Systematic reference

• Consumer Protection Law issued by Royal Decree No. 66/2014 and its executive regulations.
• The Personal Data Protection Law issued by Royal Decree No. 6/2022 and its executive regulations issued by Ministerial Decision No. 34/2024.
• Other Omani systems related to trade, electronic transactions, payment and shipping, depending on the nature of the transaction.

Updates

This policy may be updated if laws, product categories, payment and shipping methods, or store structure change. The store's policy itself must be updated whenever there is a material change to its content, and modifications to one store's policy do not automatically apply to all stores.